Top 10 Web Design Questions


Website Design Questions

1. How long does it take to complete the design and development of a website?

The majority of website design and development projects we take on are setup so that you, the client, are writing the content. Content is often referred to as copy. The timeline of a website design project is often reflected in the amount of time it takes for the content to be written. Please let us know at the time of booking whether you have any timelines you wish to meet and ThinkTANK will make every effort to meet or exceed these expectations (upon sign-off we provide a timeline and process chart to show you all the steps to building your website). If you anticipate that writing copy within the time alloted will not be possible, we can discuss assigning a copy writer at an additional charge. We find that projects typically take from the 6-8 weeks.

2. Are there hidden costs to development and design my website?

No… We disclose any and all requirements for your website development and price the project accordingly. Once you have signed off on your website development project, we will adhere to the scope of work mutually agreed upon. If you make requests outside the original scope, we will provide estimates for the additional work and arrange to address the request once the original scope is completed. Web design is an evolving process. Often clients realize new possibilities while the project is underway. If there are changes/additions made by you the client they must be agreed upon in writing.

3. How should we provide the content for my new website?

Providing ThinkTANK with website content is quite easy. Providing written content in a "Word" document is great. Any pictures must be in an electronic format. It is best to email us any and all content for your website.

4. What do you mean by "mobile-ready" or the new buzzword "responsive web design"?

Responsive web design (RWD) is a web design approach aimed at building websites to provide an optimized viewing experience. This means easy reading and navigation of any given page with a minimum of resizing, panning, and scrolling—across a wide range of devices from mobile phones and tablets to laptops and desktop computer monitors.

Each website that ThinkTANK builds is customized to each individual client’s needs using the best practices of responsive web design.

5. Will my new website be search engine friendly?

ThinkTANK takes the utmost care to build and design any and all web development projects taking (SEO) Search Engine Optimization best practice into consideration. Generally speaking, web development and design does not include SEO or SEM work. Ask your account manager for more information. Due to our planning and strategizing, we find our developments organically rank higher because we take proper consideration of SEO best practices during development.

6. Do you set up and manage e-mails and web settings?

Yes, ThinkTANK will. If you wish to set up and manage your own e-mails and web settings let us know and arrangements can be made.

7. What about web hosting services?

ThinkTANK provides web hosting services to our clients. ThinkTANK will provide services setting up and maintaining the website, and assist in setting up e-mail services and other online services associated with web hosting.

8. What is a template site?

A template site is a website made with a pre-existing layout that is general enough to serve a wide variety of uses. The problem with template sites is that they are all very similar in design, meaning that they do not stand out. Template sites also require you to work within a limited range of options. ThinkTANK will be able to work with you to design a website that stands out from your competitors and meets your company’s needs.

9. How easy will it be for me to update my new website?

ThinkTANK builds all websites using a Content Management Systems (CMS) called Umbraco. Umbraco is easy to use and provides you with the ability to edit text, add images, post documents, add new pages, and remove old pages that are no longer needed. After your new site is launched, we will provide training so that you are fully prepared to manage the site on your own. If you have any questions or concerns about how to use your site, ThinkTANK is available to assist you.

10. If I need my website updated can you help me?

Yes. ThinkTANK is more than happy to work with you to update your pre-existing website or maintain the new website we develop for you. We will accomodate your needs for assistance and be as hands-on or as hands-off as you want.

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